FREQUENTLY ASKED QUESTIONS

CAN I CUSTOMIZE MY ORDER?

Absolutely!!  Call or email us to discuss your specialized order and pricing.

WHAT ARE YOUR PAYMENT METHODS?

We accept all major credit and debit cards, PayPal, Square online, and local payments by Check and Cash.

WHAT ARE THE SHIPPING AND DELIVERY TERMS?

Our standard processing time:
Please allow 5-9 business days for your package to arrive via USPS Priority Mail which includes insurance up to $50.00.
Our delivery time is usually 5-9 business days depending on the zone (state) and holidays. 

WHAT ARE YOUR RETURN TERMS?

  • Requires receipts for all returns.

  • No exchanges or refunds on correctly executed custom orders.

  • Any refunds provided to the customer will only be offered in the same form of currency used for the purchase.. For example, if the item was purchased with a credit card, a credit will be issued on that same card.

  • Merchandise should be returned within 10 days of delivery for full refund. After 10 days, product can be returned for replacement or exchange only. (Should be printed on customer receipt.)

  • Items damaged in shipment can be returned for full refund plus shipping.

 

Reasons for returns: Flaws - Damaged - Dissatisfied - Wrong order

We are happy to provide pricing for wholesale and custom orders. The minimum order for wholesalers is 20.  Use the form below to email us or call us at 443-980-7657 to discuss your order details.

DO YOU OFFER WHOLESALE PRICING?